Shipments and returns
Your pack shipment
Your packages are sent from my workshop in Normandie France. I ship Monday- Friday. If you choose door to door service then it will arrive at your home. If you chose pick up it will be sent by mondail relais and delivered to your local collection point. this is up to you to find out where this point is. I am not able to pass any information on to delivery drivers. Items can and may be sometimes late. I or you can track the items using the number provided. This number will be provided to you and stored in your account with us. Please log in and check the tracking number before you contact us. Shipping times are always estimates and can vary depending on shipper used.